![]() You can find assistance for installing the driver here. At the end, you should see an install successful messageĪt this point, you may start the Sfax for Mac installer file found here: Download and install that component as well. At one point it may ask to download a Java JDK program. Step through the installation steps, accepting the default settings. Double click this file to start the installation It will open a new window with a “JavaForOSX.pkg” file. Please note, the filename may be newer if Apple has released an updated version of the install. Once the install is complete, another window will ask you to verify your installation of Java.Ĭompleting this should inform you that you have the recommended Java installed (Version 7 Update 55)ĭownload and start the installation of the “JavaForOSX2013-05.dmg” file from the Apple. During these processes you may need to enter in the Administrator Password multiple times. You must be accessing the website from the machine you need to update, as the site checks the operating system you are connecting with.Ī box should pop up asking you to Double-click on the icon to install. It should inform you that Java cannot be opened because it is not available.ĭownload and start the installation of the “jre-7u55-macosx-圆4.dmg” file. Double click the Java Icon at the bottom. Once rebooted, Click the Apple Icon and open your system preferences. These may be in your Utilities or Applications folders. ![]() Open the System Folder, open the Library folder and Trash the Java Folder with all items inside.Ĭheck to see if any Sfax pieces are installed and if they are, Trash these as well. Open the Internet Plugins folder and trash the Java Plugin. ![]() Open the Library folder and Trash the Java folder with all items inside. It may be easier to find the required components by showing the icons in List mode. In the Finder toolbar, click Go and open your Computer. You may need the administrator password for any installation processes so have that available. ![]() We have tested the below steps and found this is the most efficient way to correct this problem. If you are a Java developer, you may need to re-install any JDK or Java components required by your software after this process. We have found this is the cause of many problems for our print driver installation as well as other Java based applications. By default, Mavericks will install the Java JDK program when it needs to run Java for an application. ![]()
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